Shipping Policy

1. Shipping Information

At Xception Design, we are committed to delivering your products efficiently and securely. We offer shipping to most locations around the world, ensuring that you can enjoy our premium interior design products no matter where you are.

2. Processing Time

Orders are typically processed within 2 business days. Please note that processing times may vary based on product availability and order volume.

3. Shipping Rates and Delivery Times

  • Small Items: 5-20 days
  • Large Items: 5-20 days
  • Custom Items: 10-28 days

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed at checkout before you confirm your purchase.

4. Shipping Methods

We use a variety of reliable carriers to ensure that your order arrives in a timely manner. The carrier used will depend on your location and the size of your order.

5. International Shipping

We offer international shipping to most countries. Shipping times and costs for international orders may vary. Please note that you may be responsible for any customs duties, taxes, or fees associated with international shipments.

6. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment. You can also track your order through your account on our website.

7. Delivery Issues

If you experience any issues with your delivery, such as delays or damaged items, please contact our customer support team as soon as possible. We will work with you to resolve any problems and ensure your satisfaction.

8. Address Accuracy

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or issues caused by incorrect or incomplete address information.

9. Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or local regulations. If there are any restrictions on your order, we will notify you and work with you to find a solution.

10. Contact Us

If you have any questions or need further assistance with shipping, please contact our customer support team:

Thank you for shopping with Xception Design. We look forward to serving you!